Bajjiwala's Privacy Policy

Introduction

Welcome to Bajjiwala. Our Privacy Policy explains what personal information we collect, how we use it, and the steps we take to protect your privacy. Bajjiwala is a trusted online betting and gaming platform committed to providing a safe and enjoyable experience for players in Bangladesh.

This Privacy Policy applies to all Bajjiwala services, websites, and mobile applications. By using our platform, you agree to the terms of this Privacy Policy. If you have any concerns, please don't hesitate to contact us.

What Data We Collect

Bajjiwala collects certain information to deliver the best possible experience. This falls into two categories — what you provide directly and what our system collects automatically.

We only collect the information needed to give you the best Bajjiwala experience. Collecting excessive or unnecessary data goes against our principles.

Purpose of Data Use

Bajjiwala uses your information for the following legitimate purposes:

• To create and manage your account and verify your identity
• To securely process deposits, withdrawals, and transactions
• To recommend games and offers tailored to your preferences
• To prevent fraud, money laundering, and other illegal activities
• To provide customer service support and resolve complaints
• To comply with regulatory guidelines and legal obligations
• To maintain the security and stability of the platform
• To deliver promotional offers and bonuses accurately (subject to your consent)

Data Sharing & Third Parties

Bajjiwala respects your privacy. However, in certain situations, it may be necessary to share limited information with our trusted partners:

• Payment Processors: Necessary information is shared with secure payment gateways to process financial transactions.
• KYC Verification Providers: We work with authorized verification agencies to confirm identity.
• Law Enforcement Agencies: Information may be disclosed to government authorities when required by court order or legal obligation.
• Technology Partners: Cloud and security service providers are used to operate the platform, all of whom are bound by strict confidentiality agreements.

Outside of the cases listed above, bajjiwala does not share your personal information with any third parties. Every partner is contractually bound to uphold our privacy standards.

Cookie Policy

Bajjiwala uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: For language preferences, game settings, and a personalized experience.
• Analytics Cookies: Used to understand user behavior for platform improvement.
• Marketing Cookies: Used to show relevant offers — you can turn this off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features on bajjiwala.

Your Rights

As a Bajjiwala user, you have full control over your own data. We ensure you can exercise the following rights at any time:

• Access: You have the right to know what information we hold about you.
• Amendment: You can request corrections to any inaccurate or outdated information.
• Deletion: The right to request deletion of your data under certain circumstances.
• Portability: Download your data in a standard, portable format.
• Objection: The right to object to the processing of your data for specific purposes.
• Withdrawal of Consent: The right to opt out of marketing communications at any time.

Data Retention Period

Bajjiwala retains your data only for as long as necessary. Your information is stored while your account remains active. Even after account closure, certain data may be retained for a defined period for legal and regulatory reasons:

• Transaction Records: Minimum 5 years (in accordance with financial regulatory requirements)
• KYC Documents: Up to 5 years after account closure
• Customer Support Records: Up to 2 years
• Marketing data: deleted immediately upon withdrawal of consent

Once the retention period expires, bajjiwala automatically and securely deletes or anonymizes your data.

Protection of Minors

Bajjiwala strictly prohibits registration by anyone under the age of 18. We follow a rigorous KYC process for age verification. If we discover that a minor is using our platform, the account will be immediately suspended and all collected data will be deleted.

If a parent or guardian suspects their child is using bajjiwala, please contact us immediately. To learn more about responsible gaming, visit our Responsible Gaming View page.

Policy Changes & Updates

Bajjiwala may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through the platform. Updated policies take effect 30 days after publication.

We recommend checking this page regularly to stay up to date with the latest privacy policy. Continuing to use the platform after any changes have been made will be considered your acceptance of the updated policy.